Have CRM in place

CRM stands for Customer Relationship Management. As we business people know Customer is the King, Customer is God and the purpose of the business is fulfilling the need of the customer and making the customer satisfied. The focus of business, which was customer service earlier, now evolved to customer satisfaction. Now to retain the customer, the businesses and the people in business has to strive beyond the customer service, beyond the customer satisfaction and to ...

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Plan your Day by using Calendar

From the pauper to a king they all have only 24 hours per day, no ration to you and no leverage to others, still you have to do what you have to do in 24 hours. Might be you put all your time to become what you want, you spent time to earn few 100s. As a growing entrepreneur the time will come when you are ready to put few thousands to buy that time. ...

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Have enough Manpower

Manpower makes an organisation powerful, in fact without people an organisation is nothing, I used to hear from my contacts as they have lot of works pending and lot of works to be completed in a day. Ironical is that they want to grow, and to grow, they have to do many things, but they don’t have enough time to work on them. They struggle with their growth because of less or no manpower to ...

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Maintain Clients / Customers Database

Once I asked a fellow businessman, "How many clients do you have?" he replied, “600 to 700 clients!!”, when I asked "How client count can be approximate number?, Why not a definite count as reply?" He was not able to answer. This is because he does not maintain any database of the clients or customers. When you are in business, you should have the complete database of your clients with all possible information including and ...

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Have Website

In early days to find a product or service they walk into a showroom, market and enquire with their requirements. Little later people started using Yellow pages and other directory services, now in the technology driven world, everyone is with access of internet in their palm at all times, if they need any information, product or service they immediately search the information online and find the Businesses. To be relevant and updated, keep the business ...

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